Faq’s

If you have a question, would like to make an enquiry or need any help with anything, please get in touch with us. We would love to hear from you.

FREQUENTLY ASKED QUESTIONS

Please allow 3 business days for order processing.
Standard post does not come with tracking and is 2-10 business day delivery time
Express post comes with tracking and is 1-3 business days depending on location. Shipping is from Melbourne

Up to 12 months if kept stored in the zip lock bag provided and kept in a cool dry place.

For custom orders only a proof will be sent or upon request.

Yes, if I don’t have what you’re looking for in my store I can create a custom design for you.

Yes all my toppers are made to order and are available even if not listed.

This is yet to happen as I send all orders in a box – but if there is an occasion this does occur, please send through a photo of the damage prior to the event date so we can arrange a replacement or refund.

Card toppers are made from a thick card – also the glitter option is non shed. The card toppers come with a bamboo or acrylic stick attached to the back for easy insertion into the cake (unless requested otherwise). 

Edible toppers are made from high quality icing sheets and are allergy friendly.

The best part of creating these toppers is to be able to see them on your cake so please always feel free share and even better tag me!